Frequently Asked Questions

When will I get a reply from PicVoyage after I book a service?

We aim to provide a response within 24 hours. If you still do not hear from us within 2 days, please get in touch with us again.

How long in advance should I book?
What if I need to reschedule or cancel?
What if I’m running late?
What happens if it’s raining or bad weather?
When can I have the photos?